Frequently Asked Questions
Have questions about our AI vectorizer and vector image generator? You’re in the right place. Below you’ll find answers to the most common questions about converting images to vector format, generating scalable SVG artwork with AI. Besides that, you will find useful answers here about the credit system, payment methods, and managing your account.
About
What is Vectorization PRO?
Vectorization.eu is a website with more than 10 years of history. Originally focused on free design and conversion tools, the platform has expanded based on user demand to include a premium section powered by advanced AI vector technology.
With our AI-powered tools, you can automatically convert bitmap images into high-quality vector graphics with significantly better results than traditional free vectorizers. In addition, you can generate original vector artwork directly from your text prompts, making it easy to create logos, illustrations, icons, and scalable designs in seconds.
Will you be adding more premium tools in the future?
Yes. If the project proves successful and users continue to show strong interest in our AI-powered tools, we plan to expand the platform with new premium editors, converters, and advanced vector design features.
How can I achieve better-quality SVG generations?
Simple and well-defined prompts tend to deliver the best results. Keep your descriptions concise, avoid unnecessary complexity, and experiment with different prompt variations to achieve the perfect output.
How can I achieve higher-quality vectorization results?
To achieve higher-quality vectorization results, start with the best possible raster image. Low-resolution or blurry images often produce inaccurate shapes, rough edges, and excessive vector points.
For the best results, upscale your raster image before vectorization. A larger and clearer source image allows the AI to detect edges, colors, and details more accurately, resulting in smoother curves and cleaner SVG output. High-contrast images with sharp outlines and minimal compression artifacts also improve the final vector quality significantly.
Can I edit vectorized and generated SVGs?
Yes, all vectorized and generated SVG files are fully editable. You can open them in applications such as Adobe Illustrator, CorelDRAW, Inkscape, or Affinity Designer and modify them as required.
Can I use the generated vector files for commercial purposes?
AI-generated vector images are not created by humans, so there are typically no traditional authorship or copyright concerns associated with them. Regarding vectorized images, if you own the rights to the original raster image, you can generally vectorize and use it without legal issues.
Payment system
What are credits?
Each vectorization request or image generation consumes a certain number of credits, depending on the model tier and task. You can always view the exact cost in your dashboard before running it.
What forms of payment do you accept?
We accept PayPal and Stripe payments, allowing you to pay with any credit or debit card, as well as popular payment methods such as Apple Pay and others. These are among the most secure ways to make online payments.
What forms of payment do you accept?
We accept PayPal and Stripe payments, allowing you to pay with any credit or debit card, as well as popular payment methods such as Apple Pay and others. These are among the most secure ways to make online payments.
Account
Can I view my order history?
Yes. You can access your order history by logging into your account and going to the “Orders” or “Purchase History” section. There you’ll see a full list of your past orders, including details and status.
Can I update my invoice details?
Yes, in most cases you can update your invoice information from your account settings. Look for “Billing Details” or “Invoice Information” and edit the relevant fields. If an invoice has already been issued, you may need to contact support to make changes.
Where can I find my invoice history?
Your invoice history is usually available in your account under “Invoices” or “Billing.” From there, you can view, download, or print past invoices whenever you need them.
How do I delete my account?
To delete your account, go to your account settings and select the “Delete Account” option. If this option isn’t available, please contact us and we will delete your account for you. Please note that account deletion is permanent and will remove all associated data.
